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href=" /service/index/catid/89.html" title="企業學習計劃">企業學習計劃</a></li> </ul> </div> </div> </div> <ul class="calls-to-action clearfix"> <li style="text-transform:none"> <a title="成功因素" href="/aboutus/detail/artid/281.html"><img alt="成功因素" src="/Uploads/54b7de60d148d.gif" style="width: 174px; height: 98px;" /></a> <div class="content"> <h3><a title="成功因素" href="/aboutus/detail/artid/281.html">成功因素</a></h3> <p>項目成功的關鍵因素。</p> </div> </li><li style="text-transform:none"> <a title="為何要在經濟困難時期投資培訓" href="/aboutus/detail/artid/282.html"><img alt="為何要在經濟困難時期投資培訓" src="/Uploads/54b7ded54250d.gif" style="width: 174px; height: 98px;" /></a> <div class="content"> <h3><a title="為何要在經濟困難時期投資培訓" href="/aboutus/detail/artid/282.html">為何要在經濟困難時期...</a></h3> <p>在經濟困難時期，幾乎所有組織都需要更高效地運營。許多人都因成本控制措施而被解...</p> </div> </li> </ul> </div> </li><li class="dropdown0"> <a href="/community" class="dropdown-toggle" data-toggle="dropdown0">社區<b class="caret"></b></a> <div class="dropdown1"> <div class="clearfix"> <div class="left clearfix"> <p class="overview gradient-green"> 共同的興趣和親密的伙伴關系使你我緊密相連！ </p> </div> <div class="right clearfix"> <div class="column clearfix"> <h4> <a href="/community/index/catid/91.html" title="網絡">網絡</a></h4> <ul> <li style="text-transform:none"> <a href=" /community/index/catid/93.html" title="合作伙伴">合作伙伴</a></li> </ul> </div><div class="column clearfix"> <h4> <a href="/community/index/catid/94.html" title="微社區">微社區</a></h4> <ul> <li style="text-transform:none"> <a href=" /community/index/catid/95.html" title="互動社區">互動社區</a></li><li style="text-transform:none"> <a href=" http://weibo.com/p/1006062576202630 " title="關注微博">關注微博</a></li><li style="text-transform:none"> <a href=" /community/index/catid/295.html" title="欣賞視頻">欣賞視頻</a></li> </ul> </div><div class="column clearfix"> <h4> <a href="/community/index/catid/98.html" title="活動">活動</a></h4> <ul> <li style="text-transform:none"> <a href=" /aboutus/index/catid/17.html " title="市場活動">市場活動</a></li> </ul> </div> </div> </div> <ul class="calls-to-action clearfix"> </ul> </div> </li><li class="dropdown0"> <a href="/support" class="dropdown-toggle" data-toggle="dropdown0">支持<b class="caret"></b></a> <div class="dropdown1"> <div class="clearfix"> <div class="left clearfix"> <p class="overview gradient-red"> 湃?？萍贾С址諏⒆屇耐顿Y收益最大化。 </p> </div> <div class="right clearfix"> <div class="column clearfix"> <h4> <a href="/support/index/catid/103.html" title="支持熱線">支持熱線</a></h4> <ul> <li style="text-transform:none"> <a href=" /support/index/catid/105.html" title="支持熱線">支持熱線</a></li> </ul> </div><div class="column clearfix"> <h4> <a href="/support/index/catid/108.html" title="支持服務">支持服務</a></h4> <ul> <li style="text-transform:none"> <a href=" /support/index/catid/109.html" title="探索支持解決方案">探索支持解決方案</a></li><li style="text-transform:none"> <a href=" /support/index/catid/110.html" title="支持服務入門">支持服務入門</a></li> </ul> </div><div class="column clearfix"> <h4> <a href="/support/index/catid/112.html" title="支持資源">支持資源</a></h4> <ul> <li style="text-transform:none"> <a href=" /support/index/catid/113.html" title="PTC客戶支持服務介紹手冊">PTC客戶支持服務介紹手冊</a></li><li style="text-transform:none"> <a href=" /support/index/catid/114.html" title="PTC客戶支持服務使用手冊">PTC客戶支持服務使用手冊</a></li> </ul> </div> </div> </div> <ul class="calls-to-action clearfix"> <li style="text-transform:none"> <a title="購買者指南" href="/product/detail/artid/274.html"><img alt="購買者指南" src="/Uploads/5540e1ac4d648.png" style="width: 174px; height: 98px;" /></a> <div class="content"> <h3><a title="購買者指南" href="/product/detail/artid/274.html">購買者指南</a></h3> <p>我們為您推薦 Tech-Clarity 公司的 PDM Buyers Guide （PDM購買指南）。Tech-Clari...</p> </div> </li> </ul> </div> </li> </ul> <div id="utility_s" class="pull-left clearfix"> <ul class="pull-left" style="line-height:30px"> <li><a href="/product/index/catid/68.html" style="color:#ff0000;font-size:14px;font-weight:600">軟件試用</a></li><li><a href="/aboutus/index/catid/15.html">聯系我們</a></li><li><a href="/apply">注冊/登錄</a></li> <div class="clearfix"></div> <li> <form id="form_s" action="/search/index" method="post"> <div class="form-group search_box"> <i class="fa fa-search" onclick="$('#form_s').submit()" title="搜索"></i> <input class="form-control input-sm" name="keywords" placeholder="搜索" type="search" value=""> </div> </form> </li> </ul> </div> </div> </div> </div> </div>   <div class="tpl_main"> <section class='topbanner' style="background:url('/Uploads/55126f41db844.jpg') no-repeat scroll center bottom / cover transparent;width:100%;height:500px"> <div class="container"> <div class="row header-container"> <div class="col-md-6 col-sm-8 documentation-box"> <h1 class="para-title" title="探索支持解決方案">探索支持解決方案</h1> <ul class="breadcrumb"> <a href='/' >首頁</a>> <a href='/support'>支持</a>> <a href='/support/index/catid/108.html'>支持服務</a>> <a href='/support/index/catid/109.html'>探索支持解決方案</a> </ul> </div> </div> </div> </section> <div id="content"> <div class="container"> <div class="row"> <div class="col-md-12">  <link rel="stylesheet" type="text/css" href="/Public/Css/admin/ue.css"/> <div class="view video"> <div id="ctl11_FWXMLContainer2" style="margin: 0px; padding: 0px; border: 0px; font-family: Arial, sans-serif; font-stretch: inherit; line-height: 30px; vertical-align: baseline; color: rgb(76, 77, 79); white-space: normal; background-color: rgb(255, 255, 255);"><div id="ctl11_FWXMLContainer2_ctl00" style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><div class="module feature right clearfix" style="margin: 0px 0px 30px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; float: right;"><h2 style="margin: 0px 0px 5px; padding: 0px; border: 0px; font-family: ff-din-web, Arial, sans-serif; font-size: 28px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: 1.25; vertical-align: baseline; color: rgb(84, 87, 91);">支持解決方案概述</h2><div class="content clearfix" style="margin: 0px; padding: 0px 455px 0px 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><div class="side" style="margin: 0px -455px 0px 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; float: right; width: 420px;"><div class="gradient-gray" style="margin: 0px; padding: 10px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; color: rgb(84, 87, 91) !important; text-align: center; background: linear-gradient(60deg, rgba(217, 217, 217, 0.901961) 0%, rgba(200, 201, 199, 0.901961) 100%) !important;"><h2 style="margin: 0px 0px 5px; padding: 0px; border: 0px; font-family: ff-din-web, Arial, sans-serif; font-size: 28px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: 1.25; vertical-align: baseline;">需要幫助您挑選合適的解決方案？</h2><h3 style="margin: 0px; padding: 0px; border: 0px; font-family: ff-din-web, Arial, sans-serif; font-size: 18px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: 1.25; vertical-align: baseline;"><a href="http://aboutus/index/catid/15.html" target="_self"><span style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; color: rgb(56, 172, 236);">聯系支持服務代表 ?</span></a></h3></div></div><h5 style="margin: 0px; padding: 0px; border: 0px; font-size: 14px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; color: rgb(84, 87, 91);"><span style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: normal; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">支持服務能讓應用程序用戶高效工作、提高管理員效率和幫助 IT 部門優化資源。通過利用最新的產品更新內容、主動的支持服務規劃功能和問題解決方案，您必定會獲得您預計軟件和支持服務投資將會帶來的價值。</span></h5><br/><h5 style="margin: 0px; padding: 0px; border: 0px; font-size: 14px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; color: rgb(84, 87, 91);"><span style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: normal; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">以下內容快速比較了 PTC 的各種支持服務包。您可以使用上面的鏈接或選項卡查看每個服務包的詳細信息。</span></h5></div></div><hr style="clear: both; height: 1px; margin: 20px 0px; border: none; background: rgb(213, 216, 216);"/></div></div><div id="ctl11_fwTxtContent4" style="margin: 0px; padding: 0px; border: 0px; font-family: Arial, sans-serif; font-stretch: inherit; line-height: 30px; vertical-align: baseline; color: rgb(76, 77, 79); white-space: normal; background-color: rgb(255, 255, 255);"><div id="ctl11_fwTxtContent4_ctl00" style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><table width="1208" style="width: 1115px;"><tbody style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;" class="firstRow"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><br/></td><td colspan="3" style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><h3 style="margin: 0px; padding: 0px; border: 0px; font-family: ff-din-web, Arial, sans-serif; font-size: 18px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: 1.25; vertical-align: baseline; color: rgb(84, 87, 91);">支持包</h3></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(165, 165, 165);"><strong style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">支持服務和特點</strong></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(165, 165, 165);"><strong style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">GOLD 支持服務包</strong></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(165, 165, 165);"><strong style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">GOLD<em style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">plus</em> 支持服務包</strong></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(165, 165, 165);"><strong style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">PLATINUM 支持服務包</strong></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">技術支持服務臺（技術支持工程師）</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">GOLD 支持服務臺<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">GOLD<em style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">plus</em> 支持服務臺<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">PLATINUM 支持服務臺<br/></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">支持服務臺可用性</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">24 x 5 <br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">全天候 (24 x 7)<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">全天候 (24 x 7) <br/></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">支持服務臺響應時間</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">2 小時<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">2 小時<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">1 小時<br/></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">PTC 創建的知識庫</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">全天候 (24 x 7)<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">全天候 (24 x 7)<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">全天候 (24 x 7)<br/></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">下載新軟件或維護版本</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">全天候 (24 x 7)<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">全天候 (24 x 7)<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">全天候 (24 x 7)<br/></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">主動發出的支持服務警示</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">是<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">是<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">是<br/></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">預先計劃的周末支持</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">另外付費<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">包括第 2 項<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">是<br/></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">延長支持</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">另外付費<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">是<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">是<br/></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">現場支持</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">不提供<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">不提供<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">6 天<br/></td></tr><tr style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">技術支持客戶經理 (TSAM)</td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">另外付費<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">另外付費<br/></td><td style="margin: 0px; padding: 12px 20px; border-color: rgb(213, 216, 216); font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: top; background: rgb(216, 216, 216);">是*<br/></td></tr></tbody></table><p style="margin-top: 0px; margin-bottom: 20px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">有關支持服務、特點和好處的詳細目錄，請訪問聯機<a title="客戶指南" style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; text-decoration: none; color: rgb(0, 156, 222); cursor: pointer;">客戶指南</a>。</p><p style="margin-top: 0px; margin-bottom: 20px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><em style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">*TSAM 服務包含在符合資格的 PLATINUM 客戶的服務包中。它對于所有其他客戶是可選的服務。</em></p><p style="margin-top: 0px; margin-bottom: 20px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"><a title="支持服務條款和條件" style="margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; text-decoration: none; color: rgb(0, 156, 222); cursor: pointer;">支持服務條款和條件</a></p></div></div><p><br/></p><br><div id='page1' class='pages'> </div> </div> </div> <div class="view col-md-3 small_side" style='display:none'> </div> </div> <div class="clear"></div> <div class="view bottombar" 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